Interactions with bots often require sending one of multiple predefined (plaintext) messages. This specification offers a way for XMPP entities to list possible responses to a message, so that entities that receive such a list can offer convenient UI to quickly respond with one of them. Additionally, this specification provides a way for entities to provide generic actions in similar fashion to quick responses.
A chat bot wants to provide a list of possible responses to a message it sends.
A chat bot wants to provide quick access to certain actions for convenience.
Each possible response is represented by a <response> element in the urn:xmpp:tmp:quick-response
namespace.
value
is the internationalized textual payload to put into the <body> of the message stanza that is sent when this response is selected.label
is an optional internationalized textual label for this response. Clients that offer UI for quick selection of one of the possible responses MAY refer to this response by label instead of value. Topic for discussion: are labels required or should UIs just show the value? Are labels maybe even harmful because they could show something totally different than the value?xml:lang
set on this element MUST mirror the xml:lang
of the <body> included in the message stanza next to the <response> element. Refer to the Internationalization Considerations for details. This includes not setting an xml:lang
at all if not present on the <body>.Each available action is represented by an <action> element in the urn:xmpp:tmp:quick-response
namespace.
xml:lang
attribute and the language of the label should mirror those of the <body> element included in this <message>.xml:lang
set on this element MUST mirror the xml:lang
of the <body> included in the message stanza next to the <action> element. Refer to the Internationalization Considerations for details. This includes not setting an xml:lang
at all if not present on the <body>.A selected action is represented by an <action-selected> element in the urn:xmpp:tmp:quick-response
namespace.
A message with possible responses is sent by including one or more <response> elements with distinct values.
A single message MUST NOT contain multiple <response> elements with the same values for the value
or the label
attributes.
Clients that receive a message containing possible responses MAY offer UI to quickly and conveniently select one of the responses. Clients MUST NOT limit the allowed responses to only these responses: the sending entity could accept responses that are not explicitly listed, for example free text responses in addition to a few fixed possibilities.
When the user selects a response, their client sends a plaintext message body containing the value
as <body> text, also copying the xml:lang
of the <response> to the <body>.
The sender of the original message, in this example rootbot@example.com
, checks incoming messages for a <body> that only contains the value
of a <response> and matches in xml:lang
to see if a response was selected. In this example, the <body> matches the value
of the English translation for the response "No".
A message with available actions is sent by including one or more <action> elements with distinct id
s.
A single message MUST NOT contain multiple <action> elements with the same values for the id
or label
attributes.
Clients that receive a message containing available actions SHOULD offer UI to select one of the actions.
When the user selects an action, their client sends a message containing an <action-selected> element which identifies the selected action. The message does not contain a <body>.
All message bodies SHOULD always list the (internationalized) possible responses too, so that users of clients that don't support Quick Response can still know what the possible responses are.
Actions SHOULD only be a quicker way to access a feature that could also be accessed using information in the message body. For example, a bot that notifies about a new merge request includes in its notification message body a link to the web interface where manual merging is possible. An action could offer a more convenient way to merge, without taking the route via the web interface. In summary, users of clients that don't support Quick Response SHOULD still have a way to manually trigger the action.
Clients MUST only provide quick responses for the most recently received message that contains text content.
Clients SHOULD provide actions not only for the most recently received message that contains actions, but also for previous messages with actions. Sending clients MUST keep in mind that they have to choose/generate id
s for each <action> accordingly, if they need to differentiate between messages.
The elements introduced in this specification carry clear semantics that allow clients to implement UI flexibly for their target user group and hardware platform capabilites.
While it is generally possible to include multiple <body> elements with different xml:lang
s in a single message stanza, this is intentionally not supported by this specification. Message stanzas that also contain elements in the urn:xmpp:tmp:quick-response
namespace MUST NOT contain more than one <body> element.
This specification only adds quicker/more convenient access to features that are accessible anyway.
This document requires no interaction with the Internet Assigned Numbers Authority (IANA).
This specification defines the following XMPP namespaces:
If the protocol defined in this specification undergoes a revision that is not fully backwards-compatible with an older version, the XMPP Registrar shall increment the protocol version number found at the end of the XML namespaces defined herein, as described in Section 4 of XEP-0053.
This document in other formats: XML PDF
This XMPP Extension Protocol is copyright © 1999 – 2020 by the XMPP Standards Foundation (XSF).
Permission is hereby granted, free of charge, to any person obtaining a copy of this specification (the "Specification"), to make use of the Specification without restriction, including without limitation the rights to implement the Specification in a software program, deploy the Specification in a network service, and copy, modify, merge, publish, translate, distribute, sublicense, or sell copies of the Specification, and to permit persons to whom the Specification is furnished to do so, subject to the condition that the foregoing copyright notice and this permission notice shall be included in all copies or substantial portions of the Specification. Unless separate permission is granted, modified works that are redistributed shall not contain misleading information regarding the authors, title, number, or publisher of the Specification, and shall not claim endorsement of the modified works by the authors, any organization or project to which the authors belong, or the XMPP Standards Foundation.
## NOTE WELL: This Specification is provided on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. ##
In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall the XMPP Standards Foundation or any author of this Specification be liable for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising from, out of, or in connection with the Specification or the implementation, deployment, or other use of the Specification (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if the XMPP Standards Foundation or such author has been advised of the possibility of such damages.
This XMPP Extension Protocol has been contributed in full conformance with the XSF's Intellectual Property Rights Policy (a copy of which can be found at <https://xmpp.org/about/xsf/ipr-policy> or obtained by writing to XMPP Standards Foundation, P.O. Box 787, Parker, CO 80134 USA).
The HTML representation (you are looking at) is maintained by the XSF. It is based on the YAML CSS Framework, which is licensed under the terms of the CC-BY-SA 2.0 license.
The Extensible Messaging and Presence Protocol (XMPP) is defined in the XMPP Core (RFC 6120) and XMPP IM (RFC 6121) specifications contributed by the XMPP Standards Foundation to the Internet Standards Process, which is managed by the Internet Engineering Task Force in accordance with RFC 2026. Any protocol defined in this document has been developed outside the Internet Standards Process and is to be understood as an extension to XMPP rather than as an evolution, development, or modification of XMPP itself.
The primary venue for discussion of XMPP Extension Protocols is the <standards@xmpp.org> discussion list.
Discussion on other xmpp.org discussion lists might also be appropriate; see <http://xmpp.org/about/discuss.shtml> for a complete list.
Errata can be sent to <editor@xmpp.org>.
The following requirements keywords as used in this document are to be interpreted as described in RFC 2119: "MUST", "SHALL", "REQUIRED"; "MUST NOT", "SHALL NOT"; "SHOULD", "RECOMMENDED"; "SHOULD NOT", "NOT RECOMMENDED"; "MAY", "OPTIONAL".
Note: Older versions of this specification might be available at http://xmpp.org/extensions/attic/
END